Shipping Policy

Effective Date: [DD Month YYYY]
Last Updated: [DD Month YYYY]

1. Introduction

Thank you for choosing Union Agro Industries. This Shipping Policy outlines how we process, dispatch, and deliver orders placed through our website.

By placing an order, you acknowledge and agree to the terms outlined in this Shipping Policy.

2. Shipping Coverage

Union Agro Industries currently delivers products across India, subject to the serviceability of our logistics partners.

For bulk, commercial, or distributor orders, shipping arrangements may be made separately based on the order quantity and destination.

International shipping may be offered in the future. Please contact us directly for export-related enquiries.

3. Order Processing

• Orders are processed only after successful payment confirmation or verification, where applicable.

• Orders are generally processed within 1–3 business days.

• Bulk orders or customized orders may require additional processing time.

• Orders placed on Sundays or public holidays will be processed on the next working business day.

Processing time does not include shipping or delivery time.

4. Shipping Partners

To ensure reliable delivery, Union Agro Industries may ship orders through reputable logistics and courier providers. The shipping partner may vary depending on the destination, package size, and product category.

5. Delivery Time

Estimated delivery timelines are:

• Within Maharashtra: 2–5 business days

• Other States in India: 4–10 business days

• Remote or Rural Areas: 5–12 business days

These timelines are estimates only and are not guaranteed.

Delivery may be delayed due to circumstances beyond our reasonable control, including:

• Weather conditions

• Natural disasters

• Public holidays

• Transport disruptions

• Government restrictions

• Remote delivery locations

• High seasonal demand

6. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before payment.

Union Agro Industries may periodically offer:

• Free shipping promotions

• Discounted shipping

• Special shipping offers

Such offers may be subject to minimum order values or other promotional conditions.

7. Order Tracking

Once your order has been dispatched, you may receive shipping confirmation via:

• Email

• SMS

• WhatsApp

• Phone call (where applicable)

If available, tracking details will be shared so you can monitor the status of your shipment.

8. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Recipient Name

• Phone Number

• House or Building Number

• Street or Area

• Village, Town, or City

• District

• State

• PIN Code

Union Agro Industries is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

9. Failed Delivery Attempts

If delivery cannot be completed because:

• The recipient is unavailable

• The address is incorrect

• The shipment is refused

• Contact information is incorrect

the courier partner may attempt re-delivery or return the shipment to us.

Additional shipping charges may apply for re-dispatching returned orders.

10. Inspection at Delivery

Customers are requested to inspect the package immediately upon delivery.

If you notice:

• Damaged packaging

• Leaking product

• Missing items

• Wrong product

• Open or tampered package

please:

1. Take clear photographs of the package and products.

2. Inform the delivery personnel, where possible.

3. Contact Union Agro Industries within 48 hours of delivery.

Claims submitted after this period may not be eligible for replacement or resolution.

11. Bulk Orders

Large commercial orders may be shipped through freight transport instead of standard courier services.

Delivery timelines for bulk shipments will be communicated separately based on:

• Order quantity

• Product type

• Delivery location

• Transportation availability

12. Agricultural Product Handling

Certain agricultural products may require careful handling during transportation.

Minor external packaging wear caused during transit does not necessarily indicate damage to the product itself.

Customers should inspect the product before use and notify us promptly if there are any concerns.

13. Delivery Delays

While we strive to deliver all orders on time, Union Agro Industries shall not be held liable for delays caused by factors beyond our reasonable control, including but not limited to:

• Floods

• Heavy rainfall

• Cyclones

• Earthquakes

• Pandemics

• Political unrest

• Transport strikes

• Government regulations

• Courier network disruptions

• Force majeure events

14. Order Acceptance

Ownership and risk of loss pass to the customer upon successful delivery of the products to the delivery address provided.

Customers should ensure that someone is available to receive the shipment.

15. Shipping Restrictions

Certain products may have shipping restrictions based on:

• Applicable laws or regulations

• Courier limitations

• Hazardous material classifications

• Regional service availability

Union Agro Industries reserves the right to refuse shipment to locations where delivery is not feasible or legally permitted.

16. Changes to This Shipping Policy

Union Agro Industries reserves the right to update or modify this Shipping Policy at any time.

The revised version will be published on this page with the updated "Last Updated" date.

Continued use of our website after any changes constitutes acceptance of the revised Shipping Policy.

17. Contact Us

For any shipping-related questions or assistance, please contact us:

Union Agro Industries

Website: https://unionagroindustries.in

Email: [info@unionagroindustries.in]

Phone: +91 9890548386

Registered Address: [Your Registered Business Address]

Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (IST)

We are committed to providing reliable and timely delivery of our products and will make reasonable efforts to resolve any shipping-related concerns promptly.