Privacy Policy

Effective Date: [DD Month YYYY]
Last Updated: [DD Month YYYY]

1. Introduction

Welcome to Union Agro Industries ("Company," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, purchase our products, contact us, or use any of our online services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

When you voluntarily provide information through our website, we may collect:

• Full Name

• Phone Number

• Email Address

• Billing Address

• Shipping Address

• Company or Farm Name (if provided)

• GST Number (for business customers, if applicable)

• City, State, and PIN Code

Order Information

When you purchase products from our website, we may collect:

• Products Ordered

• Order Value

• Invoice Details

• Shipping Information

• Delivery Status

• Order History

Payment Information

Payments are processed through secure third-party payment gateways.

We do not store your debit card, credit card, UPI PIN, CVV, or online banking credentials on our servers.

Payment processors may collect payment-related information in accordance with their own privacy policies.

Technical Information

When you browse our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Date and Time of Access

• Pages Visited

• Time Spent on Website

• Referral Website

• Cookies and Similar Technologies

3. How We Use Your Information

We may use your information to:

• Process and fulfill orders.

• Deliver products.

• Provide customer support.

• Respond to enquiries.

• Verify customer identity when necessary.

• Send order confirmations and shipping updates.

• Improve our products and website.

• Conduct research and analytics.

• Detect fraud and unauthorized activity.

• Comply with legal obligations.

• Send promotional communications where permitted by law or with your consent.

4. Cookies

Our website may use cookies and similar technologies to:

• Improve website performance.

• Remember your preferences.

• Analyze visitor behavior.

• Enhance user experience.

• Measure website traffic.

• Support marketing and advertising activities.

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only with trusted third parties when necessary, including:

• Delivery and logistics partners.

• Payment service providers.

• IT service providers.

• Website hosting providers.

• Marketing service providers.

• Analytics providers.

• Government authorities where required by law.

All such third parties are expected to protect your information appropriately.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions.

• Provide customer support.

• Maintain business records.

• Meet legal, accounting, tax, and regulatory requirements.

• Resolve disputes.

• Enforce our agreements.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information where legally permissible.

• Withdraw consent where processing is based on consent.

• Request information about how your data is used.

• Opt out of promotional communications.

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our website and products are not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Agricultural Product Information

The information provided on our website regarding agricultural products is intended for general informational purposes.

Product performance may vary depending on:

• Soil conditions

• Crop variety

• Weather and climate

• Irrigation practices

• Application method

• Dosage

• Farm management practices

Customers should always follow the product label, recommended usage instructions, and applicable agricultural guidelines.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the revised "Last Updated" date. Continued use of our website after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Union Agro Industries

Email: [info@unionagroindustries.in]
Phone: +91 9890548386
Website: https://unionagroindustries.in
Address: [Your Registered Business Address]

We will make reasonable efforts to respond to your request within a reasonable timeframe.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of the competent courts where Union Agro Industries is registered or where otherwise required by applicable law.